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Get one-on-one, personal assistance over phone! Representatives are available 24 hours a day, seven days a week. Please contact the appropriate
department as listed below.
NetZero Dialup & NetZero HiSpeed 3G
In the U.S.,call 1-877-912-5866*
Canadian users, click here.
NetZero Security - Norton Products
* A charge of US $1.95 per minute will apply. You must provide a valid credit card at the time of your call and all fees incurred will be charged to the card provided. You must be at least 18 years old or have a parent or guardian's permission to call.
Billing and Account Questions
Call toll-free at 1-866-841-1442
Note: This phone line is for billing-related calls only; billing agents are unable to answer other types of inquiries.
Call toll-free at 1-800-851-7908
Before you call, please have your NetZero email address and your credit card information available, to help us verify your account.